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We're here to help

If you have questions, feedback, or need support, reach out and we'll get back to you as soon as we can.

Support
Questions about the app, email sync, or billing.
[email protected]
Business & Partnerships
Integrations, partnerships, and commercial enquiries.
[email protected]

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We read every message and reply as soon as we can.

Common Questions

Frequently Asked
Questions

Where does my email live?

After you connect Google and sync, thread lists and search use on-device storage. Kaname's backend handles OAuth, watches, push, AI jobs, and billing—not long-term mailbox hosting.

Yes. Connect additional accounts from Settings. Your plan may limit how many mailboxes you can link.

Search across synced mail, draft replies, and get scheduling suggestions. Features are designed to stay bounded and transparent.

You add products (apps), link email mailboxes to each, and threads show stages from new to closed. Mail is auto-labeled into leads, customer support, and feedback—with follow-ups you can complete, snooze, or open in compose.

Join the waitlist for launch updates, or use Download when store listings are live for your region.